Here is some important information for you to know and some frequently asked questions..
How long will it take you to complete my photomontage once you have the pictures? The standard turn around time is 10 business days from the date we receive your pictures. Will my DVD player or Computer play the DVD you create? Our photomontages are created with the industry standard format of DVD-R. Most DVD players manufactured within the past 4 years will play our DVD-R’s. Can you scan negatives and slides? Not yet, we are working on having this feature available for you, however if you have pictures on slides, you can take them to certain stores and have them printed onto photo paper and I will be happy to scan them for you! Can I pick my own music? Yes. We encourage you to pick music that you would like to hear with your photomontage. This makes for a personalized video, however I can set the mood for your video also. Is it legal to have copyrighted music on my videos? Yes. The songs on your photomontage will be purchased on your behalf. These songs are licensed for personal use, just like any music you buy from the store. What graphics formats do you accept? We can accept any of the following: JPG(JPEG), GIF, BMP(Windows Bitmap), What are title pages? A title page is a blank slide with text on it. It is a natural braking point between chapters in your photomontage or in the life of the person (s) in the photomontage. What is a text Overlay? It is text that you can display with your pictures. The text Overlay is typically closer to the bottom of the screen. A text overlay gives the audience additional information about a particular picture. A text overlay loses its effectiveness if it is used on every picture in your video or you make your descriptions too long. A text overlay should be short and to the point. How do I submit my photographs to you? Please go to our "Contact Page" at the bottom of the page..What if I lose my copy of the photomontage you create? We keep an additional copy of all the photomontages that we create for our customers, if you loose your copy, please contact us and we will replace your copy for an additional $15.00. What if I have a damaged Photograph that I would like in my photomontage? We do offer photo restoration; however, there are limitations to what we can do. We evaluate your photograph and give you a set of options. What if I have a picture that I like but it is hard to see? We look at each and every picture when building your photomontage and look the following: Red Eye, Color Correction, Cropping, Lighting, Sharpness, and Contrast What is Cropping? It is the process of removing parts of a picture that are not wanted. How do I order additional copies of my photomontage? Please contact us. destiny@destinysremembered.com What if I can not organize my pictures? We will organize them for you according to your information. If you would like the pictures put into random order, we can do that also.
Destiny's Remembered Destiny@destinysremembered.com
